Privacy Policy

1. Data controller

PawBack, Milad Ghadi, Düsseldorf, Germany. Email: support@pawback.pet

2. Data we collect

Tag owners: email address, optional phone number, and the information you provide about your dog (name, photo, breed, medical notes, etc.).

Finders: name, email, optional phone number, optional message, and optional GPS location — collected when you submit the contact form on a dog profile page.

3. How we use your data

Finder contact information is relayed to the dog owner via email. Your personal data is never displayed on the public dog profile page. Owner email, name, and address are never exposed to finders. We do not sell, rent, or share your data with third parties for marketing purposes.

4. Data storage and processing

Data is stored on Supabase (EU region) and processed by Railway (hosting) and Resend (email delivery). All services are GDPR-compliant.

5. Your rights (GDPR)

You have the right to access, correct, or delete your data at any time. You can delete your account directly from the account settings page, which permanently removes all your data. For any other data requests, email support@pawback.pet.

6. Cookies

We use only essential cookies required for authentication and language preference. We do not use tracking cookies, analytics cookies, or advertising cookies.

7. Contact

For any privacy-related questions, email support@pawback.pet.